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Terms and Conditions
Welcome to the Dentabyte.co.uk website terms and conditions for use. These terms and conditions apply to the use of this website and by accessing this website and/or booking a course and/or buying any other items from the website , you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website. Before you book a course, if you have any questions relating to these terms and conditions please contact our Web Administrator by e-mail on customerservices@dentabyte.co.uk Definitions • "Conditions" means these terms and conditions and any Special Conditions • "Users" means the users of the Website collectively • "Personal Information" means the details provided by you on registration • "We/us" means Dentabyte Ltd the owner and operator of Dentabyte.co.uk • "Website" means the website located at www.dentabyte.co.uk or any subsequent URL which may replace it • "Cookies" means small text files which our Website places on your computer's hard drive to store information about your active session and to identify your computer • "United Kingdom" and "UK" means England, Wales, Scotland, Northern Ireland and the Channel Islands • "You" means a user of this Website. Use of the website Access You are provided with access to this Website in accordance with these Terms and Conditions and any bookings or buying of any other items by you must be done strictly in accordance with these Terms and Conditions. Our rights We reserve the right to: • modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or • change the Terms and Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. Third party links To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. You may link to our Website home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Security and Privacy Security Purchasing on dentabyte.co.uk is safe and secure. We use Internet standard encryption technology to protect your personal information including credit or debit card number, name and address. This process is known as SSL (secure sockets layer). To check that you are in a secure area of our site look at the bottom of your browser to see a closed padlock or an unbroken key. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.dentabyte.co.uk in your browser address window. Click to Verify - This site has chosen a VeriSign SSL Certificate to improve Web site security If you are not comfortable about using a credit card online, you have the option of calling our offices at 020 8297 9100( International +44 20 8297 9100) to pay by card over the telephone, or sending a cheque or bankers draft to Dentabyte Ltd., 54, Micheldever Road, Lee, London, SE12 8LU. Privacy Your privacy is of the highest importance to us, and we promise never to sell your personal details to any third parties. When you purchase items or book a course from our website, we collect certain personal information from you (for example: your name, email address, delivery address, telephone number, etc). All such information is held on secure servers. Your credit/debit card details are used only for a single transaction. We do not store your credit/debit card details. Dentabyte.co.uk complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential (although we reserve the right to disclose this information in the circumstances set out below). Our online booking system uses a cookie to record a unique reference on your computer so that we can keep track of your booking as you use the system. This cookie, that is saved to your system, is only valid for a single visit and each new visit will result in a new cookie overwriting any previous Cookies that were generated on previous visits to our site. If your internet browser is set to reject Cookies or if your network firewall won't allow them, unfortunately you will not be able to use our online booking system. Please refer to your internet browser help file to see how to enable Cookies on your PC. We confirm that any personal information which you provide (or which is available on public registers) and any user information from which we can identify you, is held in accordance with the registration we have with the Information Commissioner's Office. We use your information only for the following purposes: • Processing your booking. • For statistical or survey purposes to improve this website and its services to you. • To serve website content and advertisements to you. • To administer this website. • Consent to be notified of products or special offers that may be of interest to you. You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. We will endeavour to keep you up to date with information about new courses, special offers and improvements to this site. If you decide you do not want us to contact you, you can request that we cease using your information by e-mailing us at customerservices@dentabyte.co.uk quoting your full name and address and postcode. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so. Please check frequently to see any updates or changes to our privacy policy. Questions regarding this Policy should be directed to customerservices@dentabyte.co.uk Forum As and when we make this service available, all the information you disclose on the forum becomes public information, so please do not place information in this area which you would not like to make public. Please read our terms and conditions before using the Forum. Booking a Course We will take all reasonable care to ensure that all details, descriptions and prices of Courses appearing on the Website are correct at the time when the relevant information was entered onto the system. Bookings and Confirmation You will receive an email with your full course booking details, including - course times - your allocated seat (s) - details of course material which will be sent to you (if relevant) - instructions on how to get to the venue - accommodation suggestions - the course cancellation policy Please retain the email until your course. These details will also be available from the My Dentabyte page when you are logged in. Prices & descriptions may be updated from time to time and are subject to change. You must ensure that prior to booking a course you have checked all relevant details about the course and/or services you have selected. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your booking and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. Dispatch Of Course Material Please ensure the address you use in your personal details screen is your personal postal address. Dentabyte.co.uk provides a booking facility for course organisers. Individual course organisers are responsible for sending out course material, if relevant. Replacement Course Material All course organisers levy a charge for replacement of lost or forgotten course material. Course organisers should be informed in advance of lost course material so that replacement material is generated. Without notification they cannot guarantee that replacement material will be available at the course. Seats Candidates for all courses are automatically pre- assigned seat numbers on a first-come, first-served basis and notified by email of their seats upon confirmation of their course bookings. These seat details are also available from the My Dentabyte page. Contract creation and electronic contracting The technical steps required to create the contract (booking acceptance policy) between you and Dentabyte Ltd are as follows: • You confirm the booking of a course on the Website by pressing the Book Now button at the end of the booking process. • We will send to you a booking confirmation email and course brochure detailing the course you have booked yourself on. This is a booking confirmation or booking acceptance from Dentabyte Ltd. Non-acceptance of a booking may be a result of one of the following: • Our inability to obtain authorisation for your payment. • The cancellation of a course on the part of Dentabyte Ltd All disputes arising from this contract shall be governed by English law and statutes. Payment All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your booking is the price as set out in Final Payment section of this Website. Payment can be made by any of the methods specified in the Payment section of this Website and payment will be debited and cleared from your account as set out in the Payment section of this Website. You confirm that the credit or debit card being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-confirmation. If you are not comfortable about using a credit card online, you have the option of calling our offices at 020 8297 9100( International +44 20 8297 9100) to pay by card over the telephone, or sending a cheque or bankers draft to Dentabyte Ltd., 54, Micheldever Road, Lee, London, SE12 8LU. Refusal of transaction We reserve the right to withdraw any courses from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of: our withdrawing any Course from this Website whether or not that Course has bookings; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. By making a booking or purchasing items, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. Booking change or cancellation If you have not received your confirmation of booking by e-mail notifying you that your booking has been processed please email us at helpdesk@dentabyte.co.uk (please include full details of your order) or contact us on +44 (0)20 8297 9100 (please have your details to hand). Course transfer We hope you will be pleased with your booking. If for any reason you are unable to attend the course you have booked, we will be happy to transfer your booking to another course or give you a refund. There will be no charge for transferring a course up to 28 working days before the start date of the course. The following table highlights course transfer charges outside this window. The following charges are applicable when transferring a course:
Course cancellation or Transfer Policy Dentabyte Ltd cannot process cancellations. Cancellation or transfer of any course must be in writing and must be directed to the course organiser. Dentabyte.co.uk’s responsibility is only to provide an automated booking facility for course organisers. The Dentabyte Limited office will process cancellations of the courses. Cancellation Fees
- up to 8 weeks before course date- full course price refund
- between 4 and 8 weeks before course date- half course price refund
- within 4 weeks before course date- no refund
Fees are non-refundable and non-transferable for Dentabyte courses in the last 28 days before each course.
Note: • No transfers or cancellation can be made once the course has started. • If we cancel the course for any reason, we will offer you the choice of a transfer to alternative dates and/or location as available or give you a full refund. • Whether you choose to transfer or cancel a course or we cancel a course Dentabyte Limited will not be liable for any cost incurred by you in arranging travel to and from the course or accommodation during the course. Payment to be made in full prior to the commencement date of the course. The fee includes refreshments, lunch and relevant course documentation where appropriate. A confirmation email/invoice and course brochure will be sent to you upon receipt of your booking. No substitution of delegates is accepted without prior written agreement with Dentabyte.
Please note we are committed to continually improving our courses. We therefore reserve the right to make changes to the venue, content and speakers etc. On such occasions we will provide as much advance notice as possible. Offers:
Dentabyte reserves the right to alter any of its Offers' Terms and Conditions at any time. Any parties availing of any Offers' Terms and Conditions that Dentabyte alter will have the option to avail of the new Offer Terms and Conditions or decline to be subject to any of the Offers' previous or new Terms and Conditions. If any money has been exchanged in relation to the altered offer, purchasing parties will be entitled to a refund minus any charges as outlined in our Cancellation policy above if applicable. Dentabyte reserves sole discretion on determining if and what charges are applicable.
General
Intellectual property and right to use Dentabyte.co.uk is the registered Website of Dentabyte Limited. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Compliance with laws The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. Limitation of liability While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We do not seek to limit our liability for death or personal injury caused by our negligence. Our liability in connection with any Product(s) purchased through our Website is strictly limited to the purchase price of that Product We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or • any loss of goodwill or reputation; or • any special or indirect losses, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Entire agreement If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. Your Statutory Rights are not affected by these terms and conditions. The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. Contact The registered company address of Dentabyte Limited is: 54, Micheldever Road, Lee, London, SE12 8LU The company registration number is 06480687. Contact details for Dentabyte Limited are set out in the Contact section of our Website. |
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