ILM Level 4 Certificate in
Leadership & Management
Our certificate programme will helpnew and existing practice administrators and managers to become efficient and effective practice leads by learning to lead, delegate and implement practice projects and processes as a team.
FEES: £1175
COMMITMENT: 4 workshops in 6 months
ASSESSMENT: 3 essays
Unit 1 - Understanding the Management Role
Key topics:
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The manager's role and responsibilities
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Leading and motivating a dream team
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Setting clear goals and expectations
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Supporting individual development
Unit 2 - Leading a Complex Team Activity
Key topics:
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Setting SMART objectives
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Planning and delegating work
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Allocating resources to meet deliverables
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Monitoring, and improving processes
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Using IT effectively
Unit 3 - Leading Innovation and Change
Key topics:
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Improving through innovation
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Interprenting and presenting data
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Negotiation skills
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Overcoming barriers to change in order to improve compliance, patient care and growth
ILM Level 4 Diploma in
Leadership & Management
Our diploma programme builds on the certificate to equip dental practice managers with in-depth knowledge of all aspects of practice management, and behaviours that make the best managers stand out.
FEES: £2795
COMMITMENT: 8 workshops in 12 months
ASSESSMENT: 8 essays
Unit 4 - Patient Care
Key topics:
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Customer service standards
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Compelling value propositions
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Building trust and loyalty
Unit 5 - Dream Team
Key topics:
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Leading and motivating teams
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Human resource management
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Effective appraisals
Unit 6 - CQC & Quality Assurance
Key topics:
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Managing risk in the workplace
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Monitoring continuous improvement
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Being prepared for a CQC inspection
Unit 7 - Marketing or finance (you choose)
Key topics:
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Marketing for growth
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Budgets and financial monitoring for growth
Unit 8 - Personal Development
Key topics:
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Ethics and Professionalism
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Commercial awareness
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Reflection and self-awareness
Trailblazer Level 4 Apprenticeship in
Leadership & Management
Dentabyte has partnered with Southgate College to deliver the DPM Apprenticeship
FEES: £2800 EMPLOYER CONTRIBUTION WITH A REBATE OF UP TO £1000
COMMITMENT: 18 months
ASSESSMENT: 3 phases (See below)
Download the national standard and assssment plan for dental practice managers from here
Phase 1 - ILM Level 4 Certificate in L&M
Skills competencies:
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Leadership Skills
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Management Skills
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Communication Skills
Phase 2 - Portfolio of Evidence
Knowledge Competencies:
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Human Resources
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Patient Care
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Clinical
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Marketing
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Risk Management
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Quality Assurance
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Finance
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Dental Industry
Behaviour Competencies:
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Ethics
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Professionalism
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Commercial astuteness
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Passion
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Resonsiblity and accountability
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Reflection and self-awareness
Phase 3 - End Point Assessment
This involves:
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A 3rd party independent assessment of a scenarion based project
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A 3rd party face to face interview about your certificate programme and portfolio