ILM Level 4 Certificate in 

Leadership & Management

 

Our certificate programme will helpnew and existing practice administrators and managers to become efficient and effective practice leads by learning to lead, delegate and implement practice projects and processes as a team.

 

FEES: £1175

COMMITMENT: 4 workshops in 6 months

ASSESSMENT: 3 essays

LEADERSHIP SKILLS

 

Unit 1 - Understanding the Management Role

 

Key topics:

  • The manager's role and responsibilities

  • Leading and motivating a dream team

  • Setting clear goals and expectations

  • Supporting individual development 

MANAGEMENT SKILLS

Unit 2 - Leading a Complex Team Activity

 

Key topics:

  • Setting SMART objectives

  • Planning and delegating work

  • Allocating resources to meet deliverables

  • Monitoring, and improving processes

  • Using IT effectively

COMMUNICATION SKILLS

Unit 3 - Leading Innovation and Change

 

Key topics:

  • Improving through innovation

  • Interprenting and presenting data

  • Negotiation skills

  • Overcoming barriers to change in order to improve compliance, patient care and growth

ILM Level 4 Diploma in 

Leadership & Management

 

Our diploma programme builds on the certificate to equip dental practice managers with in-depth knowledge of all aspects of practice management, and behaviours that make the best managers stand out.

 

FEES: £2795

COMMITMENT: 8 workshops in 12 months

ASSESSMENT: 8 essays

 

KNOWLEDGE DOMAINS

Unit 4 - Patient Care

 

Key topics:

  • Customer service standards

  • Compelling value propositions 

  • Building trust and loyalty

 

Unit 5 - Dream Team

 

Key topics:

  • Leading and motivating teams

  • Human resource management

  • Effective appraisals

 

Unit 6 - CQC & Quality Assurance

 

Key topics:

  • Managing risk in the workplace

  • Monitoring continuous improvement

  • Being prepared for a CQC inspection

 

Unit 7 - Marketing or finance (you choose)

 

Key topics:

  • Marketing for growth

  • Budgets and financial monitoring for growth

BEHAVIOUR DOMAINS

Unit 8 - Personal Development

 

Key topics:

  • Ethics and Professionalism

  • Commercial awareness

  • Reflection and self-awareness

Trailblazer Level 4 Apprenticeship in 

Leadership & Management

 

Dentabyte has partnered with Southgate College to deliver the DPM Apprenticeship

 

FEES: £2800 EMPLOYER CONTRIBUTION WITH A REBATE OF UP TO £1000

COMMITMENT: 18 months

ASSESSMENT: 3 phases (See below)

Download the national standard and assssment plan for dental practice managers from here

LEVEL 4 CERTIFICATE

Phase 1 - ILM Level 4 Certificate in L&M

 

Skills competencies:

  • Leadership Skills

  • Management Skills

  • Communication Skills

 

PORTFOLIO

Phase 2 - Portfolio of Evidence

 

Knowledge Competencies:

  • Human Resources

  • Patient Care

  • Clinical

  • Marketing

  • Risk Management

  • Quality Assurance

  • Finance

  • Dental Industry

 

Behaviour Competencies:

  • Ethics

  • Professionalism

  • Commercial astuteness

  • Passion

  • Resonsiblity and accountability

  • Reflection and self-awareness

END POINT ASSESSMENT

Phase 3 - End Point Assessment

 

This involves:

  • A 3rd party independent assessment of a scenarion based project

  • A 3rd party face to face interview about your certificate programme and portfolio